Every enquiry reaches the right person, not a queue.
Whether you're evaluating AfriGRC, already a customer, exploring a partnership, or reporting on it — this is the fastest path to a named specialist. Eight departments, clear response commitments, and a routing assistant that shows you exactly where your message is going before you send it.
Response commitments
- SalesWithin 4 business hours
- SupportWithin 2 business hours
- Customer SuccessWithin 1 business day
See all 8 departments in the Enterprise Contact Directory below.
Choose what brings you here.
Eight departments, each with a real response commitment.
Availability updates live against each department's published business hours.
Sales
New business, plan questions, and enterprise proposals.
Best channel: Book a Demo, or email
Support
Technical issues, platform questions, and account access for existing customers.
Best channel: Support email or in-product chat
Customer Success
Onboarding, account health, and long-term partnership questions for existing customers.
Best channel: Your named Customer Success contact
Partnerships
Reseller, technology, and auditor/consultant partnership enquiries.
Best channel: Email
Government
Public-sector procurement, sovereign hosting, and RFP support.
Best channel: Email, routed to the public-sector team
Media
Press enquiries, interview requests, and briefing materials.
Best channel: Email
Training
Certification programs, workshops, and platform training enquiries.
Best channel: Email
Developer Relations
API access, integration support, and technical partnership questions.
Best channel: Email, or the developer community
One form, routed correctly the first time.
Four short steps — nothing asked twice, and every field maps to how we route and respond to your request.
See exactly where your message will go.
Five inputs, the same logic behind every submission of the form below.
Qualified As
Sales
New business, plan questions, and enterprise proposals.
Based On
- Reason selected: New business / pricing
Recommended Follow-Up
- Responds within 4 business hours
- Best channel: Book a Demo, or email
- Use the form below and this department will be pre-selected.
Headquartered in Africa, built to serve every market you operate in.
Headquartered in Lagos, with regional offices in Nairobi and Johannesburg, and 7 jurisdictions with active regulatory coverage today — the same footprint reflected in our framework library. Team members work remotely across the continent, so response times are rarely limited by a single office's working hours.
- Headquarters
Lagos, Nigeria
1 Marina Road, Lagos, Nigeria
Africa/Lagos (WAT, UTC+1)
- Regional Office
Nairobi, Kenya
Africa/Nairobi (EAT, UTC+3)
- Regional Office
Johannesburg, South Africa
Africa/Johannesburg (SAST, UTC+2)
- Planned
Cairo, Egypt
Africa/Cairo (EET, UTC+2)
- Planned
Accra, Ghana
Africa/Accra (GMT, UTC+0)
Nine ways to get help, all leading somewhere real.
Customer Success
Onboarding and account health, for existing customers.
View Customer Success contact →Emergency Support
Critical production issues for customers on an active support plan.
Flag as urgent →Pick a type, a department, and a time that works.
A request, confirmed by a named person by email — not an automatic calendar hold.
Preferred date
Preferred time
Calendar Preview
- Meeting type
- Product Demo
- Department
- Sales
- Duration
- 30 minutes
- Timezone
- West Africa Time (Lagos)
- Date
- Not selected yet
- Time
- Not selected yet
Select a date and time, and enter your work email, to continue.
Everything you'd want confirmed before you engage.
Enterprise Security
Independently certified to ISO 27001, ISO 42001, and ISO 27701 — the same standards we help customers achieve.
Compliance
20+ frameworks tracked across African regulatory law and global standards, kept current the week regulation changes.
Privacy
Contact data is used only to route and respond to your request — see our Privacy Policy for the full detail.
Support
Eight departments, each with a published response commitment — not a single undifferentiated inbox.
Response Commitments
From 2 business hours for Support to 2 business days for Partnerships — every commitment is published above, not implied.
Customer Success
A named Customer Success contact for the life of the relationship, once you're a customer — a partnership, not a ticket queue.
Five things worth knowing before you reach out.
Not a form — just a few questions worth thinking through first. Nothing here is submitted anywhere.
0 of 5 areas reviewed
Consider reviewing the areas below before your first call — it's a fifteen-minute exercise that shortens discovery significantly.
From the moment you submit, to a named relationship.
- 01
Request Received
Your message is logged the moment you submit it.An automatic confirmation is sent to the email address you provided.
No request goes into an unmonitored inbox.
- 02
Assigned
Routed to the correct department based on your reason for contact.The same routing logic behind the Contact Routing Assistant above.
Enterprise and government requests are assigned to a named specialist.
- 03
Initial Response
A named person replies — never an automated acknowledgment alone.Response times vary by department — see the Enterprise Contact Directory above.
The reply confirms what happens next and who owns your request.
- 04
Discovery
For sales and partnership requests, a short call to understand what you need.Not every request needs a call — support and general questions are often resolved by email alone.
- 05
Resolution
Your question is answered, or your request is scoped into next steps. - 06
Follow-up
We confirm the resolution actually solved what you asked. - 07
Customer Success
For existing customers, your named Customer Success contact stays the throughline.
Frequently Asked Questions.
However you'd like to start, we're ready.
No wrong door — every path above reaches a named person.